At x1111, your privacy matters. This policy explains exactly what personal information we collect when you use the platform, how we use it, who we share it with and what rights you have over your own data. Please read it alongside our Terms and Conditions before registering.
Summary: x1111 collects only the personal information needed to operate your account, process PKR payments and keep the platform secure. We do not sell your data to third parties for advertising or marketing purposes. You have the right to access, correct or request deletion of your data at any time.
x1111 is an online gaming and entertainment platform built specifically for players in Pakistan. When you visit the website, download the x1111 app or create an account, you share certain personal information with us. This Privacy Policy explains in straightforward terms how that information is handled.
We take privacy seriously — not because we have to, but because our players deserve to know exactly what happens to their data. Every piece of information we collect has a clear purpose. We do not gather data "just in case" and we do not hold on to it longer than necessary.
This policy applies to all users of x1111 — whether you are browsing as a guest, a registered player, someone using the Android app or someone interacting with our customer support team. It covers data collected through the website, the mobile app, payment processing and direct communications with our team.
By registering an account or continuing to use x1111, you confirm that you have read this policy and agree to the practices described here. If you do not agree, please do not use the platform.
The information we collect falls into three broad categories: information you give us directly, information generated by your use of the platform and technical information collected automatically.
| Data Type | When Collected | Required? |
|---|---|---|
| Name & Date of Birth | Registration | Yes — age verification |
| Email & Mobile | Registration | Yes — account access |
| CNIC Details | KYC verification | Yes — before withdrawal |
| Payment Method Details | First deposit | Yes — for PKR transactions |
| Game & Bet History | During gameplay | Automatic |
| IP Address | Every session | Automatic — security |
| Device & Browser Info | Every session | Automatic — technical |
Every use of your personal data at x1111 has a specific, legitimate purpose. We do not use data for purposes you would not reasonably expect given the context in which it was collected.
Your registration details are used to create and maintain your account, verify your identity, enable login access and keep your PKR balance accurate. Without this information, we cannot operate your account.
Your payment method details are used exclusively to process deposits and withdrawals in PKR through your chosen method — JazzCash, Easypaisa, Raast, bank transfer, cards or mobile wallets. Payment data is not used for any other purpose.
IP addresses, login history and device information are used to detect suspicious activity, prevent unauthorised access, identify multiple accounts and protect both players and the platform from fraud and abuse.
Aggregated, anonymised data about how players use the platform helps us improve the game lobby, fix technical issues, optimise the mobile app experience and make the overall product better for everyone.
When you contact our support team, your account details and communication history are used to respond to your query accurately and efficiently.
Gameplay data is used to monitor for patterns that may indicate problem gaming behaviour, such as very long sessions, rapid repeated deposits or significant loss chasing. This is part of our commitment to Responsible Gaming — visit the Responsible Gaming page for full details of the tools available to you.
If you have opted in to marketing communications, we may use your contact details to send information about new promotions, bonuses, cricket betting offers during PSL and T20 seasons, or platform updates. You can opt out at any time by updating your account preferences or contacting support.
Your payment details are never stored in plain text. All financial data is handled through encrypted channels. Full card numbers and sensitive banking credentials are never stored on x1111 servers.
All transactions on x1111 are conducted in PKR. When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, your payment provider processes the transaction on their own secure infrastructure. x1111 receives a confirmation of the transaction and the amount — not your full financial credentials.
Payment records — including deposit amounts, dates, methods used and withdrawal requests — are retained as part of your account history. These records are used to:
Payment data is never shared with advertisers, marketing companies or unrelated third parties. It is accessible only to x1111's internal finance and compliance teams and, where required by our payment processing partners to complete transactions.
x1111 uses cookies and similar technologies to keep the platform working properly, remember your preferences and understand how players use the site. Here is a straightforward breakdown of what we use and why:
These are required for the platform to function. They keep you logged in during a session, maintain your game state if you navigate between pages and ensure secure connections. You cannot disable essential cookies without breaking core platform functionality.
These remember your settings — such as your preferred language, display preferences and notification choices — so you do not have to reset them every time you visit.
Anonymised analytics data helps us understand which games are most popular, where players encounter issues and how the mobile app performs on different devices. This data is aggregated — it does not identify individual players.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the platform — for example, preference cookies being disabled means your settings will not be remembered between sessions.
x1111 does not sell your personal data. We do not share your information with advertisers, data brokers or marketing networks. The only circumstances under which your data is shared with third parties are:
All third-party service providers used by x1111 are required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or business development activities.
We hold your personal data only for as long as it is needed for the purpose it was collected, or as required to meet legal and compliance obligations. Here is a general guide to how long different categories of data are kept:
When data is no longer required and no legal obligation applies, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
x1111 applies multiple layers of technical and organisational security to protect your personal data. No system is completely immune to risk, but we take every reasonable step to keep your information safe:
You also play a role in keeping your account secure. Use a strong, unique password for your x1111 account. Do not share your login credentials with anyone. If you think your account has been compromised, contact our support team immediately and we will secure it for you.
You have meaningful rights over the personal data x1111 holds about you. Here is what you can do:
Request a copy of the personal data we hold about you at any time. We will provide it within a reasonable timeframe.
If any of your personal data is inaccurate or out of date, you can request that we correct it. You can update basic details directly in your account settings.
Request deletion of your personal data. Note that some data must be retained for legal and financial compliance purposes even after account closure.
Object to your data being used for marketing or communications. Opt out at any time through account settings or by contacting support.
Request your data in a structured, machine-readable format so you can move it to another service if you choose.
Ask us to restrict how we use your data while a query or complaint is being investigated, without deleting it entirely.
To exercise any of these rights, contact our support team at [email protected]. We will acknowledge your request and respond within a reasonable timeframe.
x1111 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we discover that an account has been registered by a minor, the account will be immediately closed and all associated data will be deleted in line with our data retention procedures.
Parents and guardians are encouraged to use device-level parental controls and to talk openly with young people about online gaming and responsible digital habits. If you believe a minor has registered an account on x1111, please contact our support team immediately so we can take action.
We may update this Privacy Policy from time to time to reflect changes in how we operate, new features on the platform or evolving best practices in data protection. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how your personal data is used, we will notify registered players via the email address or phone number on their account before the changes take effect. Your continued use of x1111 after the updated policy is published constitutes acceptance of the revised terms.
We recommend checking this page periodically, especially if you are making a large deposit or using a new payment method for the first time.
If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, our support team is available 24/7:
For data deletion or access requests, please include your registered email address and account username so we can locate your records promptly. We will acknowledge your request and provide a response within a reasonable period.
x1111 treats data protection as a core part of the platform — not an afterthought. Here is what that means in practice for Pakistan players.
Every connection between your device and x1111 is protected by SSL/TLS encryption. Your login credentials, payment details and personal data are never transmitted in plain text — whether you are on a mobile browser or the x1111 app.
JazzCash, Easypaisa, Raast and bank transfer transactions are processed through secure, encrypted payment channels. Full financial credentials are never stored on x1111 servers — only a reference to your verified payment method is kept.
Access, correct, download or request deletion of your personal data at any time. You control your communication preferences and can opt out of marketing at any point through your account settings or by contacting our support team directly.
x1111 does not sell, rent or trade your personal information to advertisers, data brokers or any unrelated third parties. The only data sharing that occurs is strictly necessary to run your account, process payments or meet legal requirements.
We do not keep your data indefinitely. Personal data is deleted or anonymised when it is no longer needed, subject only to financial and compliance retention requirements. Closed accounts are cleaned up within 90 days wherever possible.
x1111 does not knowingly collect data from anyone under 18. Age verification is applied at registration and during KYC. Any account found to belong to a minor is immediately closed and associated data deleted.
Your data is protected, your PKR transactions are encrypted and your privacy is respected. Register your account today and start playing casino, slots, bingo and cricket betting — all in one place.
18+ only. Please play within your personal limits and set a budget before you start.